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Maine Delegation Demands Answers on Closure of Bangor Tax Assistance Center

Decision would require some Mainers to travel 550 miles for in-person tax help from the IRS

Washington, D.C. — U.S. Senators Susan Collins and Angus King and U.S. Representative Jared Golden today urged the Internal Revenue Service (IRS) to reverse its closure of the Bangor Taxpayer Assistance Center (TAC). In a letter to IRS Commissioner Daniel Werfel, the Delegation shared the reality that the misguided decision — which went into effect yesterday — would leave Mainers with just two options to meet with the IRS in-person: Augusta or South Portland.

“Some of Maine’s most disadvantaged counties rely on the Bangor TAC as their primary service center, and eliminating this staffed office would create significant hardship for hard-working rural Mainers,” Collins, King, and Golden wrote. “Many of these communities have limited Internet and broadband access, making in-person TAC services essential.”

TACs provide in-person, personalized tax assistance, can accept tax payments, and even help taxpayers access specific forms and transcripts from previous years. In fiscal year 2023, TACs conducted 782,000 appointments across the country — a 22 percent increase from FY2022. 

With the former Presque Isle TAC already having been shuttered, taxpayers in northern and eastern Maine have had to travel to Bangor to receive in-person help with preparing taxes — a roundtrip of more than 400 miles for many. Bangor’s closure for the foreseeable future would see some Mainers’ trips increase nearly 150 miles for a nearly ten-hour drive to and from Augusta.

Collins, King and Golden’s letter included several questions for Secretary Werfel, including how the IRS plans to provide sufficient services to Mainers with limited internet access, whether affected households will be eligible for an extension on filing their taxes this April, and the agency’s reopening plans for closed Maine centers. 


The lawmakers’ letter can be read in full here.

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